Reasons for Reboots – Part 1

So you’re quite happily working away having installed an update to an application that you’re not currently running only to find that the installer demands a reboot at the end of the installation anyway. “Why”, you ask yourself, “I wasn’t even using the program”. Over the next few posts, I will cover the main mechanisms that Windows uses to update in-use files and how you can sometimes safely make the required updates without rebooting.

In this article, we’ll look at the registry value “PendingFileRenameOperations” found in the key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager” although the value may not be present if there are no pending file renames to be performed at the next boot. This value consists of pairs of files – the first file of the pair is the source file and the second file is the destination. If the second file is the empty string then the source file is to be deleted.

pending file rename ops

In the example above, there are three Adobe Flash files that are to be deleted, presumably as they were in use when the Flash update was applied and the replacement files have different names (since the file names seem to include the version number in this example). Now whilst these files may have been in use when the update was applied, they may not be now so we can use SysInternals/Microsoft Process Explorer to see if these files are still in use or we can just try deleting the files anyway since if they are in use we will get an error.

handles

In the Process Explorer handle search results above we can see that nothing currently has this file open so we could do the deletion now. If a process did have a handle open to the file that needed deleting then we would have to make a judgement call as to whether we could safely terminate the process holding the handle open, and restart it if required. Do not use the Process Explorer functionality that allows you to close a handle though as this may cause the process owning the handle to malfunction or crash since the application developer for that application believes they are in control of the handle’s lifespan and probably won’t expect, or cater for, external interference.

Next in the PendingFileRenameOperations value above, googledrivesync.exe is to be deleted and then the file “C:\Program Files\Google\Drive\TBM5CAD.tmp” is to be moved to googledrivesync.exe. Actually, the delete operation here is superfluous as the file move will overwrite googledrivesync.exe anyway. Here we could terminate googeldrivesync.exe, do the file move manually as an administrator and then restart (the updated) googledrivesync.exe.

You might think that if PendingFileRenameOperations just included file delete operations, rather than moves, then the reboot could be delayed until a convenient time. However, I have seen many times where the file(s) to be deleted is one that is still in use because the installer has failed to stop/restart whatever was using the old, to be deleted, file such that the system although claims to be running the updated software is in fact still running some of the old components which may cause problems. I always check PendingFileRenameOperations after an installation even if the installer hasn’t requested a reboot. These files are typically “rollback” files which are usually located in the %systemdrive%\Config.msi folder and have a “.rbf” extension. To find out what they are, file wise, since they will have been renamed, take a copy, add a .dll extension and then view the properties in Explorer.

rollback file

Note that regedit does not allow you to have empty strings when modifying a REG_MULTI_SZ value so if you want to edit the value, you must not use regedit – export to .reg, modify that in a text editor like notepad and re-import, otherwise the value will become corrupt. If there is no data (file names) left in the value then the value itself should be deleted. Don’t click “OK” when viewing the value data even if you haven’t changed it (my best practice is always to click “Cancel” on anything where you’ve not made a change anyway) otherwise you will get the warning below (which I personally feel is a (long standing) bug in regedit since REG_MULTI_SZ values can quite evidently contain empty strings):

regedit no multi sz

and the value will then look something like this:

bad pending file renames

which is unfortunately now rather broken and will potentially update/delete the wrong files!

You can add your own entries into the PendingFileRenameOperations using an old Microsoft command line tool called InUse.exe which is available here if you need it.

If you set Process Monitor to log from boot, you can see the PendingFileRenameOperations value being processed. It’s not very interesting though! You should see that it is processed in a top down manner – updates to the value when setting file moves/deletions are usually appended to the value so the most recent updates will feature at the end, not the start, of the value’s data.

 

Advertisements

Author: guyrleech

I wrote my first (Basic) program in 1980, was a Unix developer after graduation from Manchester University and then became a consultant, initially with Citrix WinFrame, in 1995 and later into Terminal Server/Services and more recently virtualisation, being awarded the VMware vExpert status in 2009 and 2010. I have also had various stints in Technical Pre-Sales, Support and R&D. I work as a Senior Technical Consultant for HCL, live in West Yorkshire, England; have a wife, three children and three dogs and am a keen competitive runner when not injured.

2 thoughts on “Reasons for Reboots – Part 1”

    1. Yes. I use Process Explorer to find what, if anything, is using a .rbf file, stop the process(s) using it if possible and then delete the .rbf file thus avoiding the need for a reboot. Then restart the process/service as it should then use the updated file of which the .rbf was the old version of the file.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s